Pool FAQs

Pool Frequently Asked Questions

Click on each question to link down to the answers.

1. Do you have someone on staff who can fix my pool equipment?
2. I can't get my water balanced. How do I tell what chemicals need to be added?
3. I think I may be allergic to chlorine. What sanitizing options do I have?
4. What kinds of pool equipment and accessories do you offer?

Answers

1. Do you have someone on staff who can fix my pool equipment?
Certainly! We have an experienced full-time technician ready to do service and repairs. Just call to schedule an appointment.
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2. I can't get my water balanced. How do I tell what chemicals need to be added?
Let us test your water for you using our Pinpoint Water System. Just bring in a small water sample (about 8oz) in a clean container. We will need to know how many gallons of water your pool holds and what you are using as a sanitizer (chlorine, bromine, etc.). You will receive a customized printout that tells you exactly which chemicals and in what quantities need to be added. The test and the advice are always free.
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3. I think I may be allergic to chlorine. What sanitizing options do I have?
There are a wide variety of sanitizing options available to hot tub owners now, including chlorine, bromine, and biguanide. The easiest way to assess your personal needs is to stop in and talk to one of our qualified water care experts. They can guide you to a sanitizer just right for you and help you convert your water without creating any nasty chemical reactions.
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4. What kinds of pool equipment and accessories do you offer?
If you want it, chances are we can get it. While we don't carry everything in stock, we get bi-weekly deliveries from our supplier. We would be happy to help you with solar and propane heaters, safety covers, cover reels, sand filters, toys, and more!
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